Privacy Policy

Last updated: June 8, 2025

This Privacy Policy explains how Dukonix ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application and related services. By using Dukonix, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal and technical data:

Personal Information:

  • Your name, email address, and user ID when you create an account or use our services.

Photos and Videos:

  • If you upload or capture photos or videos using the app, we may collect and store them to provide specific features (e.g., product listings, receipts, documentation).

App Activity:

  • Information about how you interact with the app, such as features accessed, buttons tapped, and usage behavior.

Device Information:

  • Device model, operating system, app version, and unique device identifiers.

App Info and Performance:

  • Technical data such as crash logs, diagnostic information, and performance metrics to help us maintain app stability and improve user experience.

2. How We Use Your Information

  • To provide, operate, and maintain the Dukonix service.
  • To manage your account and process your data input (e.g., business data, photos).
  • To improve performance and identify technical issues (using diagnostics and crash logs).
  • To analyze app usage and user behavior to enhance features.
  • To ensure security, prevent fraud, and enforce our policies.

3. Information Sharing

We do not sell or rent your personal information. We may share your data only under the following conditions:

  • With your explicit consent
  • With trusted third-party service providers (e.g., analytics, cloud storage)
  • To comply with legal obligations
  • To protect the safety, rights, or integrity of users and Dukonix

4. Data Security

We implement industry-standard safeguards to protect your data, including:

  • Encryption of data in transit and at rest
  • Access controls and role-based permissions
  • Secure authentication procedures
  • Ongoing security monitoring and backups

5. Data Retention

We retain your data while your account is active or as needed to provide services. You can request to:

  • Delete your account
  • Export your data
  • Erase personal data where legally applicable

6. Your Rights

  • Access your personal information
  • Correct inaccurate or outdated data
  • Request deletion of your account and data
  • Export your data upon request
  • Opt-out of non-essential communications

7. Cookies and Tracking Technologies

While we do not use traditional cookies in our mobile app, we may use similar technologies for:

  • App analytics
  • Crash and diagnostics reporting
  • Performance improvements

These may involve collection of device IDs or usage behavior. You can manage permissions (e.g., camera, photos, notifications) in your device settings.

8. Children's Privacy

Dukonix is not intended for children under 13. We do not knowingly collect data from minors. If such data is identified, we will delete it promptly.

9. International Data Transfers

Your data may be processed in secure data centers outside your country, including locations outside Uzbekistan. We ensure appropriate data protection safeguards are applied.

10. Governing Law

This Privacy Policy is governed by the laws of the Republic of Uzbekistan, without regard to its conflict of laws principles.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. If changes are material, we may notify you via email or in-app message.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: